IBM THINKPAD G40 Manuale Utente

ThinkPad® G40 SeriesService and Troubleshooting Gui d e 򔻐򗗠򙳰

Turn everything OFF.Turn everything OFF.First, attach all cables to devices.First, remove the power cord fromthe outlet.Attach the signal cables torec

To obtain your Notes and/or SmartSuite CD:To order, call 800-690-3899 (U.S. orCanada). Note: Only one CD per license.Please allow 10 to 15 working day

Appendix C. Notices 79

Pour obtenir le(s) CD Notes et/ouSmartSuite :Pour commander, composez le 800-690-3899 (Etats-Unis ou Canada). Remarque : Un seul CD par licence.Compt

Lotus SmartSuite Millennium Edition - License/CDSmartSuite® Millennium Edition prepares you for a new era in computing. Included with your new IBM Per

• and SmartCenter Internet information managerLotus SmartCenter is SmartSuite Millennium Edition's customizable command center designed to work l

Conditions of UseIf you already have a valid licence for Lotus SmartSuite Millennium edition or for Lotus SmartSuite97, this document entitles you to

IBM Introductory SupportLimited introductory telephone support is included from IBM HelpWare for SmartSuite Millennium, at no chargefor 30 days from d

Appendix C. Notices 85

86 ThinkPad® G40 Series Service and Troubleshooting Guide

Appendix C. Notices 87

DANGER Reduce the risk of fire and electric shock by always following basic safety precautions, including the following: v Do not use your computer

88 ThinkPad® G40 Series Service and Troubleshooting Guide

Index AAccess IBM xvii Bbatteryproblems 24 BIOS Setup Utility 30 Ccarrying the computer 6 cleaning the computer 9 computer display problems 22 configu

90 ThinkPad® G40 Series Service and Troubleshooting Guide

򔻐򗗠򙳰Part Number: 92P2196 (1P) P/N: 92P2196

DANGER If the rechargeable battery pack is incorrectly replaced, there is danger of an explosion. The battery pack contains a small amount of harmful

When you have added or upgraded a CDC or Mini PCI Card or a memory card, do not use your computer until you have closed the cover. Never use the compu

The drive is certified by the manufacturer to comply with the requirements of the Department of Health and Human Services 21 Code of Federal Regulatio

Many PC products and accessories contain cords, cables or wires, such as power cords or cords to connect the accessory to a PC. If this product has su

xiv ThinkPad® G40 Series Service and Troubleshooting Guide

Important notice for users Important regulatory notice for users The ThinkPad G40 computer complies with the radio frequency and safety standards of a

xvi ThinkPad® G40 Series Service and Troubleshooting Guide

Finding information with Access IBM The blue Access IBM button can help you in many situations when your computer is working normally; and even

Some of the topics in your help system contain brief video clips that show you how to perform certain tasks, such as replacing your battery, inserting

Contents Important safety information . . . . . . iii Conditions that require immediate action . . iii General safety guidelines . . . . . . . .iv S

xx ThinkPad® G40 Series Service and Troubleshooting Guide

Chapter 1. Overview of your new ThinkPad computer Your ThinkPad at a glance . . . . . . .2 Features . . . . . . . . . . . . . .3 Specifications . .

Your ThinkPad at a glance Front view 6Power/System-status indicatorsComputer displayTrackPoint pointing stickAccess IBM buttonVolume control buttons

Features Processor v Intel® Pentium® 4 Processor v Intel® Celeron® Processor Memory v Built-in: 128 MB, 256 MB, or 512 MB, depending on the mode

Diskette drive To get the best performance from your diskette drives, use high-quality diskettes (such as IBM diskettes) that meet or exceed the follo

Specifications Size v Width: 329 mm (12.95 in.) v Depth: 282.5mm (11.2 in.) v Height: 37.1 mm – 50.9 mm (1.46 in. – 2.00 in.) Environment v Ma

Caring for your ThinkPad computer Though your computer is designed to function reliably in normal work environments, you need to use common sense in h

v Use a quality carrying case that provides adequate cushion and protection. Do not pack your computer in a tightly packed suitcase or bag.Handle st

ThinkPad® G40 SeriesService and Troubleshooting Gui d e 򔻐򗗠򙳰

v Take care not to turn your computer over while the ac adapter is plugged in. This could break the adapter plug. v Turn off your computer if you

2. Wipe or dust the stain gently with a soft, dry cloth. 3. If the stain remains, moisten a soft, lint-free cloth with water or a 50-50 mixture of

Caring for your ThinkPad computer 10 ThinkPad® G40 Series Service and Troubleshooting Guide

Chapter 2. Solving computer problems Diagnosing problems . . . . . . . . .12 Troubleshooting . . . . . . . . . . .13 Error messages . . . . . . . .

Diagnosing problems If you have a problem with your computer, you can test it by using PC-Doctor® for Windows. To run PC-Doctor for Windows, do as fol

Troubleshooting If you do not find your problem here, refer to Access IBM, your on-board help system. Open Access IBM by pressing the Access IBM butto

Message Solution 01C9: More than one Ethernet devices are found. Remove one of them. Press <Esc> to continue. Your ThinkPad computer has a built

Message Solution 0270: Real time clock error Have the computer serviced. 0271: Date and time error Neither the date nor the time is set in the compute

Message Solution 1810: Hard disk partition layout error A problem in recognizing the layout of the partition on the hard disk has halted the computer

Message Solution EMM386 Not Installed — Unable to Set Page Frame Base Address. Edit C:\CONFIG.SYS and change a line from device=C:\WINDOWS\EMM386.EXE

Note Before using this information and the product it supports, be sure to read the general information under “Important safety information” on page i

Solution: Make sure that the memory card is installed correctly. If it is, but the screen is still blank, and you hear five beeps, have the computer s

Solution: Turn off the computer by pressing and holding the power switch for 4 seconds or more. If the computer is still not reset, remove the ac adap

normal operation. This is a normal characteristic of the TrackPoint and is not a defect. The pointer drifts for several seconds under the following co

Solution: If the processor reaches a temperature that is too high, the computer automatically enters standby mode to allow the computer to cool and to

v If the standby indicator is off, your computer is in hibernation mode or power-off state. Connect the ac adapter to the computer; then press power

v If you are using the ac adapter, or using the battery, and the battery status indicator is on (is green), press Fn+Home to make the screen brighte

6. Make sure “Intel® 82852/82855 GM/GME Chip” or “NVIDIA GeForce FX Go5200” is shown in the Adapter information window. 7. Click the Monitor tab.

If the optional Quick Charger is available, use it to charge the over-discharged battery. Problem: Your computer shuts down before the battery status

Startup problems Problem: The Microsoft® Windows® operating system will not start. Solution: Use the IBM Rescue and Recovery workspace to help solve o

In the top panel of the Rescue and Recovery workspace, you can click the following to open other pages or exit the utility: Events Log The Event Log V

Important safety information This information can help you safely use your IBM® personal computer. Follow and retain all information included with you

Solution: IRQs for the PCI are all set as 11. The computer does not respond because it cannot share the IRQ with other devices. Refer to the ThinkPad

Solution: This problem may occur when the ac adapter is not attached. To prolong battery life with the higher frequency of Intel’s Pentium 4/Celeron p

Starting IBM BIOS Setup Utility Your computer provides a program, called IBM BIOS Setup Utility, that enables you to select various setup parameters.

8. Select Restart; then press Enter. Move the cursor to the option you want for restarting your computer; then press Enter. Your computer restarts.

Recovering pre-installed software Your computer hard disk has a hidden, protected area for backups. Contained within this area is a complete backup of

Replacing the hard disk drive You can replace a damaged hard disk drive yourself. Note: Replace the hard disk drive only if you have it repaired. The

5. Open the computer display; then stand the computer on its side and remove the hard disk drive by pulling the cover away from the computer. 6.

8. Insert the hard disk drive and its cover into the hard disk drive bay; then firmly install them. 9. Turn the computer over so that its bott

Replacing the battery 1. Turn off the computer, or enter hibernation mode. Then disconnect the ac adapter and all cables from the computer.Note: If

4. Align the side of a fully charged spare battery with the side of the battery space in the computer 1; then gently push the battery into the spa

product manufacturer for instructions on how to inspect the product and have it repaired, if necessary. The telephone numbers for your IBM Support Cen

Replacing the battery 38 ThinkPad® G40 Series Service and Troubleshooting Guide

Chapter 3. Getting help and service from IBM Getting help and service . . . . . . . .40 Getting help on the Web . . . . . . . .40 Calling IBM . . .

Getting help and service If you need help, service, technical assistance, or just want more information about IBM products, you will find a wide varie

The following items are not covered: v Replacement or use of non-IBM parts or nonwarranted IBM partsNote: All warranted parts contain a 7-character

Country or region Language Telephone Number Canada English/French 1-800-565-3344 in Toronto only call 416-383-3344 Chile Spanish 800-224-488 China Man

Country or region Language Telephone Number Switzerland German/French/Italian 0583-33-09-00 Taiwan Mandarin 886-2-2725-9799 Thailand Thai (66)2-273-40

Getting help and service 44 ThinkPad® G40 Series Service and Troubleshooting Guide

Appendix A. Wireless related information Wireless Interoperability Wireless LAN Mini-PCI Adapter is designed to be interoperable with any wireless LAN

Authorized Operation Within the United States and Canada The statement below regarding the extended channel mode is applicable when the system support

4. Double-click Network adapters. 5. Right-click the Wireless LAN Mini PCI Adapter and select Properties. 6. Click the Advanced tab. 7. Select

source before you attempt the replacement. If you have any questions or concerns, contact the IBM Support Center. Power cords and power adapters Use o

48 ThinkPad® G40 Series Service and Troubleshooting Guide

Appendix B. Warranty information This appendix contains warranty information for your ThinkPad, warranty period, warranty service and support, and the

Most computers, operating systems, and application programs come with information that contains troubleshooting procedures and explanations of error m

IBM Statement of Limited Warranty Z125-4753-07 11/2002 Part 1 - General Terms This Statement of Limited Warranty includes Part 1 - General Terms, Part

writing), accident, modification, unsuitable physical or operating environment, or improper maintenance by you; v failure caused by a product for w

Exchange of a Machine or Part When the warranty service involves the exchange of a Machine or part, the item IBM or your reseller replaces becomes its

regardless of the basis on which you are entitled to claim damages from IBM (including fundamental breach, negligence, misrepresentation, or other con

ARGENTINAGoverning Law: The following is added after the first sentence: Any litigation arising from this Statement of Limited Warranty will be settle

that condition or warranty relates to right to sell, quiet possession or clear title, or the goods are of a kind ordinarily acquired for personal, dom

2. as to any other actual damage arising in any situation involving nonperformance by IBM pursuant to, or in any way related to the subject of this

Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement. Some products are equipped with a three-pron

Where Machines are not acquired for the purposes of a business as defined in the Consumer Guarantees Act 1993, the limitations in this Section are sub

How to Obtain Warranty Service: If you purchase a Machine in Austria, Belgium, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Iceland, Ir

Morocco, New Caledonia, Niger, Reunion, Senegal, Seychelles, Togo, Tunisia, Vanuatu, and Wallis & Futuna; 3) ″the laws of Finland″ in Estonia, Lat

and 9) in the United Kingdom, both of us agree to submit all disputes relating to this Statement of Limited Warranty to the jurisdiction of the Englis

AUSTRIA, DENMARK, FINLAND, GREECE, ITALY, NETHERLANDS, NORWAY, PORTUGAL, SPAIN, SWEDEN AND SWITZERLAND Limitation of Liability: The following replaces

ECONOMIC CONSEQUENTIAL DAMAGES; 3) LOST PROFITS, EVEN IF THEY ARISE AS AN IMMEDIATE CONSEQUENCE OF THE EVENT THAT GENERATED THE DAMAGES; OR 4) LOSS OF

In such instances, regardless of the basis on which you are entitled to claim damages from IBM, IBM is liable for no more than: (items 1 and 2 unchang

omission, or negligence on the part of IBM in connection with, or in relation to, the subject matter of this Statement of Limited Warranty in respect

to, the subject matter of this Statement of Limited Warranty in respect of which IBM is legally liable to you, whether in contract or tort. A number o

Machine Type Country or Region of Purchase Warranty period Types of Warranty Service 2881 All Parts and Labor - 1 year Battery pack - 1 year 1 and 3 1

Heat and product ventilation Computers generate heat when turned on and when batteries are charging. Notebook PCs can generate a significant amount of

must be clean, well lit and suitable for the purpose. For some Machines, certain repairs may require sending the Machine to an IBM service center. 3.

Support Center telephone numbers Phone numbers are subject to change without notice. Country or Region Telephone Number Country or Region Telephone N

commercialized within Territory of the Mexican United States. In the event of a conflict, the terms of this supplement shall apply. All software progr

Appendix C. Notices This publication was developed for products and services offered in the U.S.A. IBM may not offer the products, services, or featur

References to Web site addresses Any references in this publication to non-IBM Web sites are provided for convenience only and do not in any manner se

International Business Machines Corporation New Orchard Road Armonk, NY 10504 Telephone 1-919-543-2193 Industry Canada Class B Emission Compliance

Environmental notices for Japan Collecting and recycling a disused ThinkPad computer If you are a company employee and need to dispose of a ThinkPad c

If you use a ThinkPad computer at home and need to dispose of a battery pack, you must comply with local ordinances and regulations. Trademarks The fo

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Appendix C. Notices 77