System Storag e DS3200 Sto rage Subsys temInstallation, User’s, and Maintenance Guide
50. Removing a battery unit from the controller ...8851. Memory cache DIMM location ...8952. Removing a contr
9. When reconstruction is finished on the new drive, repeat step 5 on page 81through step 8 on page 81 for each additional drive that you want to inst
is optimal (no overheating has occurred, all electrical receptacles are working, andso on). For more information, see “Restoring power after an unexpe
labels on the power supply to mark the LEDs correctly. The label sheetcontains the peel-off labels that you actually place on the power supply.5. Usin
DANGERWhen working on or around the system, observe the followingprecautions:Electrical voltage and current from power, telephone, andcommunication ca
10. On the left side of the power supply, press the orange release tab to the rightjust enough to release the handle; then, rotate the handle downward
v Make sure that the power cord is working and fully seated into the electricalreceptacle and the power supply ac connector.v Reinstall the power-supp
4. Remove the controller from the chassis.a. On the left side of the controller, press the orange release tab to the rightjust enough to release the h
8. Insert the controller into the chassis:a. Slide the controller into the empty controller bay in the storage subsystem.Make sure that the handle is
2. Remove the controller from the chassis.a. On the left side of the controller, press the orange release tab to the rightjust enough to release the h
4. Remove the DIMM from the connector.a. Wait 60 seconds before you proceed, to allow any residual charge to drainfrom the controller.b. Open the reta
Tables1. Features and operating specifications...42. Software and firmware levels for the DS3200 storage subsystem ...1
7. If you are installing the DIMM as part of replacing a controller, return to step 13on page 68. Otherwise, continue to step 8.8. Reinstall the batte
Replacing the bezelsThe left bezel contains the LEDs; the right bezel contains the hard disk driveidentification information. See the illustrations in
Replacing the release tab on a controller or power supplyThe miscellaneous hardware kit contains two replacement release tabs: one for apower supply a
4. Close the handle to move it out of the way.The following illustration shows how to remove the release tab on a powersupply.5. Use a #1 or #0 Philli
The following illustration shows a drive compatibility key.To replace a drive compatibility key, complete the following steps:1. Read the safety infor
flush with the side wall, the tab is covered, and the front of the key extendsapproximately 1 mm [0.04 in.] in front of the short metal upper guide).6
98 System Storage DS3200 Storage Subsystem: Installation, User’s, and Maintenance Guide
Chapter 6. Solving problemsThis chapter contains information to help you solve some of the simpler problemsthat you might have with the storage subsys
Table 5. TroubleshootingProblemindicator Component Possible cause Possible solutionsAmber LED is lit Drive (drivefault LED)Drive failure Replace the f
Table 5. Troubleshooting (continued)Problemindicator Component Possible cause Possible solutionsAmber and greenLEDs are litPower supply(fault andpower
x System Storage DS3200 Storage Subsystem: Installation, User’s, and Maintenance Guide
Table 5. Troubleshooting (continued)Problemindicator Component Possible cause Possible solutionsGreen LED isflashing slowly(once every 2seconds)Drives
Table 5. Troubleshooting (continued)Problemindicator Component Possible cause Possible solutionsHard disk drive isnot visible in theStorage Managersof
104 System Storage DS3200 Storage Subsystem: Installation, User’s, and Maintenance Guide
Chapter 7. Parts listing, DS3200 storage subsystemThe replaceable components that are available for the DS3200 storage subsystemare described in this
Table 6. Parts listing for DS3200Index DescriptionCRU partnumber(Tier 1)CRU partnumber(Tier 2)FRUpartnumber1 Chassis and midplane assembly 39R65452 Be
For units intended to be operated at 115 volts: Use a UL-listed and CSA-certifiedcord set consisting of a minimum 18 AWG, Type SVT or SJT, three-condu
Table 7. IBM power cords (continued)IBM power cord partnumber Used in these countries and regions39M5165 Chile, Italy, Libyan Arab Jamahiriya39M5172 I
Appendix A. RecordsWhenever you add optional devices to the DS3200, be sure to update theinformation in this appendix. Accurate, up-to-date records ma
Hard disk drive locationsUse Table 9 to keep a record of the hard disk drives that are installed in or attachedto the DS3200. This information can be
Storage subsystem and controller information recordTable 10 provides a data sheet for recording storage subsystem names,management types, Ethernet har
SafetyBefore installing this product, read the Safety Information.Antes de instalar este produto, leia as Informações de Segurança.Pred instalací toho
Table 11 shows a sample information record. This network contains storagesubsystems that are managed by using both the direct-management andhost-agent
Appendix B. Getting help and technical assistanceIf you need help, service, or technical assistance or just want more informationabout IBM products, y
You can find service information for IBM systems and optional devices athttp://www.ibm.com/systems/support/.Software service and supportThrough IBM Su
Appendix C. NoticesThis information was developed for products and services offered in the U.S.A.IBM may not offer the products, services, or features
Adobe and PostScript are either registered trademarks or trademarks of AdobeSystems Incorporated in the United States and/or other countries.Cell Broa
Some software might differ from its retail version (if available) and might not includeuser manuals or all program functionality.Particulate contamina
3039 E. Cornwallis RoadP.O. Box 12195Research Triangle Park, North Carolina 27709-2195U.S.A.In the request, be sure to include the publication part nu
European Union EMC Directive conformance statementThis product is in conformity with the protection requirements of EU CouncilDirective 2004/108/EC on
IBM verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohneEmpfehlung der IBM gesteckt/eingebaut werden.EN 55022 Klasse A Geräte müssen
IndexAac power LED 52ac power recovery 15ac power supply specifications 4accessible documentation 117activity LED, hard disk drive 53airflow 10, 15are
Important:Each caution and danger statement in this document is labeled with anumber. This number is used to cross reference the English-languagecauti
enclosure ID (continued)setting 24environmental specifications 4Ethernetcabling 19connection to management station 33connectors 9, 35Ffault LEDbattery
notices (continued)FCC, Class A 118safety and caution xinotices and statements 3numbers, enclosure ID 9Ooperating specifications 4out-of-band manageme
storage subsystem (continued)sample information record 112startup sequence 46troubleshooting 51turning off 55turning on 46storage subsystem configurat
Part Number: 46M1392Printed in USA(1P) P/N: 46M1392
DANGERRack-mounted devices are not to be used as shelves or work spaces.(L002)Safety xiii
DANGERMultiple power cords. The product might be equipped with multiple powercords. To remove all hazardous voltages, disconnect all power cords.(L003
DANGERWhen working on or around the system, observe the following precautions:Electrical voltage and current from power, telephone, and communicationc
CAUTION:or>18 kg (39.7 lb)or18-32 kg (39.7-70.5 lb)The weight of this part or unit is between 18 and 32 kg (39.7 and 70.5 lb). Ittakes two persons
Chapter 1. IntroductionThis chapter describes the operating specifications, features, and components ofthe IBM®System Storage™DS3200 storage subsystem
To check for updates, complete the following steps:1. Go to http://www.ibm.com/servers/storage/support/.2. On the “Support for System Storage and Tota
Use Table 9 on page 110 to keep a record of the hard disk drives that are installedin or attached to the DS3200. This information can be helpful when
Features and operating specificationsTable 1 contains a summary of the features and operating specifications of theDS3200. Depending on your DS3200 mo
Models and optional devicesThe DS3200 RAID controller cache size, partitions, and other features varydepending the DS3200 model and optional devices.C
6. On the “My support” page, click the Edit profile tab; then, click Subscribe toemail.7. In the menu, select Storage.8. On the next page, select the
v A storage subsystem in an optimal state should recover automatically from anunexpected shutdown and unattended simultaneous restoration of power tos
Bezel (left side)The left bezel contains the DS3200 LEDs, as shown in the followingillustration. For a description of the LEDs, see “Front LEDs” on pa
Attention:1. After you remove a drive from a bay, wait 70 seconds to allow the drive to spindown before you replace or reseat the drive . Failure to d
Figure 5 shows a single-controller DS3200 without the optional SAS host portadapter installed.Figure 6 shows a dual-controller DS3200 with the optiona
Figure 8 shows the airflow through the storage subsystem.Battery unitsEach RAID controller contains 512 MB of cache memory (or more, if you haveupgrad
System Storag e DS3200 Sto rage Subsys temInstallation, User’s, and Maintenance Guide
Software and firmware support code upgradesTo enable support for the DS3200, you must make sure that your system softwareand firmware are at the level
Drive Enclosurev ESM firmware versionSpecificationsThe specifications of the DS3200 are listed in Table 1 on page 4. This sectionprovides additional s
Table 3. DS3200 weights (continued)DS3200WeightMaximum1Empty21Chassis with all components and 12 hard disk drives.2Chassis without components and hard
The agency ratings for the DS3200 storage subsystem are 6 amps at 100 V ac and2.5 amps at 240 V ac. These are the overall maximum operating currents f
v To correct airflow in each rack, the rack filler plates must be installed in unusedpositions. Also, all the gaps in the front of the racks must be s
Chapter 2. Installing the storage subsystemThis chapter provides the information about installing the storage subsystem into arack cabinet.Before you
If an item is missing or damaged, contact your IBM marketing representative orauthorized reseller.Instructions for installing the DS3200 in a rack cab
AttentionBefore you power-on the storage subsystem, it must contain at least fourdrives. If at least four drives are not installed in each attached st
v While the device is still in its static-protective package, touch it to an unpaintedmetal part of the system unit for at least 2 seconds. This drain
v Rack power jumper cords that come with the DS3200v Rack-mounting hardware that comes with the DS3200v SAS cables (1-meter or 3-meter)Preparing the s
Note: Before using this information and the product it supports, read the general information in Appendix C, “Notices,” on page 115and see the Warrant
22 System Storage DS3200 Storage Subsystem: Installation, User’s, and Maintenance Guide
Chapter 3. Cabling the storage subsystemAfter the storage subsystem is installed in its permanent location, you must cable itto hosts, drives, and oth
Enclosure ID settingsThe controller automatically sets the enclosure ID number. You can change thesetting through the storage management software, if
Attention: To avoid damage to the SAS cables, consider the followingprecautions:v When you route the cable along a folding cable-management arm, leave
To remove a mini-SAS cable, complete the following steps:1. Put one finger into the hole on the blue plastic tab on the mini-SAS connectorand gently p
System Storage DS3000 Support CD. Incorrect drive migration might cause loss ofconfiguration and other storage subsystem problems. Contact your IBMtec
Overview of steps to connect storage expansion enclosures to astorage subsystemTo connect storage expansion enclosures to the storage subsystem, compl
One single-controller DS3200 and one or more storageexpansion enclosuresTo cable one single-controller DS3200 to one or more single-ESM storageexpansi
One dual-controller DS3200 and one storage expansionenclosureTo cable one dual-controller DS3200 to one storage expansion enclosure, connectthem as sh
One dual-controller DS3200 and three storage expansionenclosuresTo cable one dual-controller DS3200 and three storage expansion enclosures,connect the
ContentsFigures ...viiTables ...ixSafety ...xiChapter 1. Introduction ...
4. Power-on the storage expansion enclosure.5. Connect one end of a Serial Attached SCSI (SAS) cable to the Driveexpansion port on Controller A in the
Upgrading a single-controller to a dual-controller when there is noattached EXP3000 enclosureIf you are upgrading a single-controller DS3200 storage s
Important:1. To minimize security risks, do not connect the DS3200 to a public LAN or publicsubnet. Use a local private network for the DS3200 and the
Connect an Ethernet cable from the management station to the Ethernet connectoron controller A on the rear of the storage subsystem. For a dual-contro
Host-agent (in-band) management methodThis method requires that host-agent software be installed on the host server. Thehost-agent software enables th
Installing the storage subsystem configurationUsing the information from the previous sections, install the host systems and hostbus adapters (HBAs).N
To connect a SAS host bus adapter (HBA) to the DS3200 storage subsystem,complete the following steps:1. Connect a SAS cable from the DS3200 RAID contr
The following illustration shows a direct-attached SAS connection to dual HBAs in asingle-host (redundant host connection).The following illustration
Direct-attached dual-controller connectionsThe following illustration shows a direct-attached SAS connection from eachcontroller to a single HBA in th
The following illustration shows multiple redundant direct-attached SAS hostconnections. This configuration is also the configuration to use for a dua
One dual-controller DS3200 and one storage expansion enclosure...30One dual-controller DS3200 and two storage expansion enclosures . . . 30One dual-c
3. Install the IBM BladeCenter SAS Connectivity Modules in the I/O bays inBladeCenter unit. See the documentation that comes with the SAS connectivity
Figure 32 shows an example of a DS3200 that is connected to one BladeCenterunit.Cabling the DS3200 power suppliesTo connect the DS3200 power-supply co
44 System Storage DS3200 Storage Subsystem: Installation, User’s, and Maintenance Guide
Chapter 4. Operating the storage subsystemThis chapter describes operating procedures for the DS3200.To ensure optimal operation of the storage subsys
4. Use the Storage Subsystem Profile or DS3000 Profile to make sure that thefollowing functions are enabled:v For all DS3000 models, enable Media Scan
The following procedure addresses two situations:v The entire storage subsystem has been shut down (the main circuit breakers forthe rack cabinet are
each storage enclosure powers-on, the green and amber LEDs on the front andrear of the storage expansion enclosure turn on and off intermittently. The
Before any planned system shutdown or after any system additions, removals, ormodifications (including firmware updates, logical drive creations, stor
For example, the recovery procedure for a PFA flag (impending drive failure) on adrive varies depending on the drive status (hot spare, unassigned, RA
Attention: Failure to observe the limitations, prerequisites, sequences, anddependencies in the readme file might result in a loss of data access.Unle
Replacing the drives one at a time...80Replacing a power supply ...82Replacing a battery ...87Repla
Checking the LEDsThe LEDs indicate the status of the storage subsystem and components. GreenLEDs indicate a normal operating status; amber LEDs (needs
Front LEDsThis section describes the primary LEDs and controls on the front of the DS3200storage subsystem.Power-on LED (green)When this green LED is
If the optional SAS host port adapter is installed in the RAID controller, the host portadapter contains two additional SAS host connectors with LEDs.
Turning off the storage subsystemThe DS3200 is designed to run continuously. After you turn it on, do not turn it off.Turn off the power only in the f
Power-off overviewReview the following information before you continue with the power-offprocedure:Turn off the power to each device according to the
c. When the recovery procedure is completed, click Recheck in the RecoveryGuru. This action runs the Recovery Guru again to make sure that theproblem
v Yes: Do not continue with this procedure. Contact your IBM technical-supportrepresentative for assistance. Depending on the current service agreemen
v An unusually high room temperaturev Fan failures in the power-supply unitsv Defective circuitry in a power supplyv Blocked air ventsv Failures in ot
v No: Go to step 6.6. Turn off both power switches on the DS3200 (see Figure 33 on page 47) andthen power-off all connected storage expansion enclosur
Cache memoryCache memory is memory on the RAID controller that is used for intermediatestorage of read and write data on the DS3200 RAID controllers.
vi System Storage DS3200 Storage Subsystem: Installation, User’s, and Maintenance Guide
If the battery fails the learn-cycle test, the battery fault LED is lit, indicating a batteryfault, and a Defect Battery error message is displayed in
Chapter 5. Replacing componentsThis chapter contains information about replacing the storage subsystemcomponents. It also contains information about i
3. Disconnect all attached interface cables from the failed controller. Be sure tolabel each cable so that you can reconnect it correctly.4. Remove th
4. Start the command-line interface; then, enter the following command to changecontroller A from simplex (single-controller) mode to duplex (dual-con
12. Make sure that all storage expansion enclosure connections with each otherhave been completed (see the dual-controller topologies in “DS3200 stora
5. Is the service action allowed LED lit?v Yes: Go to step 6.v No: Another component might require attention before you can remove thecontroller. Use
11. Remove the battery from the failed controller.a. Turn the blue captive fastener counterclockwise until the battery can movein the direction that i
19. Check the LEDs on the new controller to make sure that the controller is fullyoperational.20. Use the DS3000 Storage Manager Subsystem Management
4. Remove the controller from the chassis.a. On the left side of the controller, press the orange release tab to the rightjust enough to release the h
7. Align the SAS host port adapter as shown in the following illustration. Securethe front end of the adapter to the controller with the two screws th
Figures1. Example of DS3200 serial number label, product name, and machine type and model numberlocations ...22. DS3200
15. Verify the state of the LEDs on the newly inserted controller. See “ControllerLEDs” on page 53. You can also use the DS3000 Storage ManagerSubsyst
AttentionBefore you power-on the storage subsystem, it must contain at least fourdrives. If at least four drives are not installed in each attached st
Removing a hard disk driveTo remove a hot-swap hard disk drive, complete the following steps.Note: The hard disk drive comes installed in a drive tray
Installing a hard disk driveExcept during the DS3200 storage subsystem initial power-on, you can add harddisk drives while the storage subsystem is tu
This includes transmission problems between the host controllers and the drives.This section explains how to replace a failed hard disk drive.Note: If
8. Make sure that the drive is shown in the DS3000 Storage Manager SubsystemManagement window.Note: If you are replacing more than one hard disk drive
v Which method most closely matches the recommended drive upgrade procedurethat is provided in the operating-system or storage-management softwaredocu
Attention: When you handle static-sensitive devices, take precautions toavoid damage from static electricity. For details about handling static-sensit
enclosures, turn on the power-supply switches on the rear of the storagesubsystem. You must turn on both power-supply switches to take advantage ofthe
Set the drives on a dry, level surface away from magnetic fields. Save thepacking material and documentation in case you have to return the drives.5.
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